Delivery & Returns

Welcome to Elite Planify™
We are dedicated to providing you with high-quality Notion templates and excellent customer service. Please read our policy below to understand how we handle delivery, returns, and refunds.

Delivery Policy
Instant Delivery: After completing your purchase, you will receive an email containing a PDF file with instructions on how to access your Notion template. This email is sent immediately after your payment is confirmed. You can also access your purchased Notion templates by logging into your account on our website. All your available downloads will be listed in the “Orders and Downloads” section. The PDF file includes detailed steps to ensure a smooth process. Please check your spam or junk folder if you do not see the email in your inbox.

Delivery Issues: If you experience any problems downloading the PDF to access your Notion template, please contact our support team via email at support@eliteplanify.com or through our live chat support available on our website. We are here to assist with resending the PDF file to your registered email address or providing prompt technical support for any issues accessing or downloading the file.

Returns Policy
Non-Returnable Products: All sales of digital templates are final once the product has been downloaded. We do not offer returns, exchanges, or refunds due to the nature of digital products. We provide detailed descriptions and previews to help you make informed decisions before purchasing our Notion templates.

Assistance with Issues: While we do not accept returns, we are committed to ensuring your satisfaction. If you encounter any problems with your downloaded product, such as file corruption, compatibility issues, or missing content, please contact us at support@eliteplanify.com or via our live chat support. We will work diligently to resolve any issues and ensure your satisfaction with your purchase.

Refund Policy
Non-Refundable Products: All digital templates purchased from Elite Planify™ are non-refundable once they have been downloaded. This policy is in place to maintain the integrity of our digital products and protect against unauthorized use.

Exceptions: In exceptional circumstances, such as duplicate purchases or technical issues preventing you from downloading the product, please contact our support team at support@eliteplanify.com or via our live chat to discuss your situation.

Contact Us
If you have any questions, concerns, or need further assistance regarding our delivery, returns, or refund policy, please do not hesitate to reach out. You can contact us via email at support@eliteplanify.com or through our live chat available on our website.

Thank you for choosing Elite Planify™! We value your business and strive to provide you with a seamless experience when purchasing our Notion templates.